Service

An end to end solution to support your business.

Our standard service proposition gives you an end to end solution to support your business.

This includes:

Customised pricing

We offer clear, transparent and flexible pricing options. This can be discussed with merchants on an individual basis as we understand that every business has different requirements.

Flexible settlement

Funds can be settled to any nominated currency bank account within the SEPA zone.

Reporting options

The new AIBMS insight application is a one stop shop for all reporting, search and analysis requirements. It contains access to merchant statements, chargeback management and reports to help you manage your merchant account online.

Multicurrency

AIBMS fully supports the cross border and central acquiring programmes of MasterCard and Visa in Europe. Our knowledge and experience extends to implementing the necessary merchant related activities, such as pricing, credit and risk management, legal agreements and other cross border specific requirements.

Quick boarding

In order to ensure a speedy, reliable and efficient migration to AIBMS, applications for new customers or additional outlets are turned around within a short timeframe. A dedicated project manager will be assigned to all activities required around the migration to the AIBMS platform.

High service reliability

Speed of transaction processing - fast and reliable service. The AIBMS platform is primed to handle a large volume of transactions. Dual sites means full redundancy is available.

Optimal authorisation performance

AIBMS can deliver maximum uptime. We can also establish a Stand In Processing (STIP) arrangement with our customers for their card not present authorisations via one of our partners. This means that in the unlikely event of any outage in the connectivity to AIBMS,
pre-agreed transaction limits will be supported.

Our commitment to you

We consider ourselves strongly positioned to deliver a cost effective, value driven card payment services solution. We are fully committed to a long term delivery of an exceptional service. By choosing to work with AIBMS, you will have a partner that is capable of meeting your current and future objectives.