Service Updates

COVID- 19

AIB Merchant Services wish to assure our Customers that we have a fully tested Business Continuity Plan (BCP) in place. The plan ensures a continuation of service in the event of a pandemic. We have recently reviewed our BCP in the context of  Covid 19 and are confident in our ability to continue to deliver a high level of service to our customers at all times.

We know that many businesses are accepting orders over the telephone at this time due to the changed business environment. If this is true for your business, please click here to download the AIBMS Fraud Prevention Guide for tips on safeguarding your business.

 If you have any questions or concerns regarding the evolving situation, please contact your relationship manager or our Customer support team on the below number:-

ROI: 1850 200 417

NI: 0371 200 1437

GB: 0371 200 1436

Thank you for your continued business.

AIB Merchant Services

Management Team