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Contact Merchant Services

The Merchant Support Centre can be reached on the following contact numbers

AIB Merchant Services:
1850 200 417 or + 44 1268 567121 (from outside Ireland)
Lines are open Mon-Sat 8am until 11pm, Sunday 10am-4pm.

First Trust Merchant Services:
0371 200 1437 or + 44 1268 567122 (from outside Ireland)
Lines are open Mon-Sat 8am until 11pm, Sunday 10am-4pm.

AIB Merchant Services – GB:
0371 200 1436 or + 44 1268 567123 (from outside Ireland)
Lines are open Mon-Sat 8am until 11pm, Sunday 10am-4pm.

Email: aib.helpdesk@aibms.com


 

2. To add additional terminals to an existing account please contact us on:

  • 01 2182100 (from Ireland)
  • 0345 266 0591 (from the UK)
  • + 353 1 2182100 (from outside Ireland)

Lines are open Mon-Fri 9am until 5.30pm

Email: sales@aibms.com


 

3. If you are a new customer

If you would like to arrange credit and debit card payment acceptance or processing services or find out more about AIB Merchant Services, please contact us on.

  • 01 2182100 (from Ireland)
  • 0345 266 0591 (from the UK)
  • + 353 1 2182100 (from outside Ireland)

Lines are open Mon-Fri 9am until 5.30pm

Email: sales@aibms.com


 

Address:
AIB Merchant Services
6, Belfield Office Park, Beaver Row
Clonskeagh, Dublin 4
IRELAND

NOTE: In order to process your query quickly, it would help if you could have some key information to hand so we can help you:

1. Your merchant account number (MID)
2. If it is terminal related, your terminal ID (TID, located on the back of the terminal)

 

Feedback:
We welcome feedback from our merchants so if you have any comments / suggestions about any product or service offered by AIBMS, we would love to hear from you. You can contact us on info@aibms.com.


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