Contact Merchant Services
The Merchant Support Centre can be reached on the following contact numbers
AIB Merchant Services:
1850 200 417 or + 44 1268 567121 (from outside Ireland)
Lines are open Mon-Sat 8am until 11pm, Sunday 10am-4pm.
First Trust Merchant Services:
0371 200 1437 or + 44 1268 567122 (from outside Ireland)
Lines are open Mon-Sat 8am until 11pm, Sunday 10am-4pm.
AIB Merchant Services – GB:
0371 200 1436 or + 44 1268 567123 (from outside Ireland)
Lines are open Mon-Sat 8am until 11pm, Sunday 10am-4pm.
Email: aib.helpdesk@aibms.com
2. To add additional terminals to an existing account please contact us on:
- 01 2182100 (from Ireland)
- 0345 266 0591 (from the UK)
- + 353 1 2182100 (from outside Ireland)
Lines are open Mon-Fri 9am until 5.30pm
Email: sales@aibms.com
3. If you are a new customer
If you would like to arrange credit and debit card payment acceptance or processing services or find out more about AIB Merchant Services, please contact us on.
- 01 2182100 (from Ireland)
- 0345 266 0591 (from the UK)
- + 353 1 2182100 (from outside Ireland)
Lines are open Mon-Fri 9am until 5.30pm
Email: sales@aibms.com
Address:
AIB Merchant Services
6, Belfield Office Park, Beaver Row
Clonskeagh, Dublin 4
IRELAND
NOTE: In order to process your query quickly, it would help if you could have some key information to hand so we can help you:
1. Your merchant account number (MID)
2. If it is terminal related, your terminal ID (TID, located on the back of the terminal)
Feedback:
We welcome feedback from our merchants so if you have any comments / suggestions about any product or service offered by AIBMS, we would love to hear from you. You can contact us on info@aibms.com.