Webinars

Join, learn, engage

We’re constantly looking to hear from new voices and share skills among our community. That’s why we have loads of interesting webinars on every week. These are on a range of topics that are interesting to our customers. You can join them from anywhere and they are always free.

Find a webinar that you're interested in

Upcoming Live

Next Live Webinar

30 August 2024  •  11:00am1 October 2024  •  11:00am22 October 2024  •  11:00am26 November 2024  •  11:00am

Other dates available:

Presented by: Conor McKevitt, Cem Eray

30 mins

This is a FREE webinar. Don't miss out!

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Overview

In addition to the features offered on your Clover device, your online dashboard provides complete management control of your point of sale, accessible to you anywhere on an internet-connected device.

During this webinar, Clover’s training specialist Cem Eray guides you on setting up employees and managing their permissions on your Clover devices, monitoring real-time sales totals, retrieving historical sales data, modifying existing products or adding new ones, and managing your apps and communications.

Take 30 minutes to explore with us how Clover Dashboard can assist you in managing your stores.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Cem Eray

30 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

In addition to the features offered on your Clover device, your online dashboard provides complete management control of your point of sale, accessible to you anywhere on an internet-connected device.

During this webinar, Clover’s training specialist Cem Eray guides you on setting up employees and managing their permissions on your Clover devices, monitoring real-time sales totals, retrieving historical sales data, modifying existing products or adding new ones, and managing your apps and communications.

Watch on-demand and explore with us how Clover Dashboard can assist you in managing your stores.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

24 September 2024  •  11:00am29 October 2024  •  11:00am19 November 2024  •  11:00am

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Your AIB Merchant Services monthly statement s an important document for both for card sale reconciliation, and for recording expenses. On this live webinar, your host Conor McKevitt will shows you how your AIB Merchant Services statement is structured.  You will also find out how to reconcile your statement with your terminals and outlets, and understand how fees are calculated. 

Conor will also show you how you can use an online portal - AIBMS Insight - to keep on top of reconciliation throughout the month - to access an archive of e-statements in PDF format, and to save money on your monthly fees.

This short webinar is especially for business owners, bookkeepers and accountants, register now using the link below.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

Your AIB Merchant Services monthly statement s an important document for both for card sale reconciliation, and for recording expenses. On this live webinar, your host Conor McKevitt will shows you how your AIB Merchant Services statement is structured.  You will also find out how to reconcile your statement with your terminals and outlets, and understand how fees are calculated. 

Conor will also show you how you can use an online portal - AIBMS Insight - to keep on top of reconciliation throughout the month - to access an archive of e-statements in PDF format, and to save money on your monthly fees.

This on-demand webinar is especially for business owners, bookkeepers and accountants, watch now using the link below.

This is a FREE webinar. Don't miss out!

Watch now Details

On-Demand

Presented by: Jennifer Goggin, Cem Eray

25 mins

This is a FREE webinar. Don't miss out!

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Overview

Every day thousands of AIBMS customers rely on Clover Flex - our best selling terminal - to accept debit and credit card payments, quickly, easily and without fuss.

But Clover Flex is built to do even more, and on this webinar we delve into what else Clover Flex can do for you. Can we help you with employees, inventory, or taking payments on the go? Are there apps that can help you do more?

Join this on-demand webinar with Jennifer Goggin, your host, and training specialist Cem Eray to learn more about Clover Flex.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

27 August 2024  •  4:00pm1 October 2024  •  4:00pm22 October 2024  •  4:00pm11 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, Declan Torsney

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Did you know that every Clover device is capable of being a full ePOS till system?

Handle cash, print receipts, line item sales, manage inventory, control employees, get VAT totals. Add extras like loyalty schemes, gift cards, accounts integration and more. With Clover, everything is in synch with the cloud, allowing you have multiple devices that all work together.

On this webinar, we share details of the Clover range of equipment and how Clover operates as a full ePOS solution.


This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Declan Torsney,

22 mins

This is a FREE webinar. Don't miss out!

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Overview

Did you know that every Clover device is capable of being a full ePOS till system?

Handle cash, print receipts, line item sales, manage inventory, control employees, get VAT totals. Add extras like loyalty schemes, gift cards, accounts integration and more. With Clover, everything is in synch with the cloud, allowing you have multiple devices that all work together.

On this on-demand webinar, we share details of the Clover range of equipment and how Clover operates as a full ePOS solution.

This is a FREE webinar. Don't miss out!

Watch now Details

On-Demand

Presented by: Jennifer Goggin, Niamh Davenport

56 mins

This is a FREE webinar. Don't miss out!

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Overview

Are you worried about falling victim to financial fraud?  Unfortunately, retail SME businesses remain prime targets for fraudsters seeking to obtain sensitive information, goods, and funds.

We're thrilled to have Niamh Davenport, Head of Financial Crime at the Banking and Payments Federation Ireland and the FraudSMART.ie website, lead our discussion.  On this on-demand webinar Niamh provides you with the latest insights on trends, tactics, and techniques currently prevalent in Ireland, and offer practical advice on how to avoid them.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin, Mícheál Ó Gruagáin

25 mins

This is a FREE webinar. Don't miss out!

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Overview

Authipay is the leading payment gateway from AIB Merchant Services. Let us show you how Authipay can securely handle e-commerce for you.

On this on-demand webinar we are joined by Mícheál Ó Gruagáin, head of e-commerce at AIB Merchant Services.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin

23 mins

This is a FREE webinar. Don't miss out!

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Overview

Could you be a victim of cyber crime? While nobody is completely safe, you can reduce the chances of a successful fraud by being vigilant and aware of the risks.

On this webinar, AIB Merchant Services share with you best practice tips to protect you from card fraud.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

3 September 2024  •  4:00pm3 October 2024  •  4:00pm23 October 2024  •  4:00pm13 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

Reserve Details

Overview

Chargebacks happen when a customer contacts their bank and disputes a card transaction with your store. Successful chargebacks result in the customer receiving back the value of their transaction, costing you the value of your sale, plus handling fees.

As a business accepting cards, it is important for you to know how chargebacks occur, how you can defend them - and more importantly, what to do to help avoid them.

In this short webinar, Conor McKevitt breaks down chargebacks. Register here to find out more.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

15 mins

This is a FREE webinar. Don't miss out!

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Overview

Chargebacks happen when a customer contacts their bank and disputes a card transaction with your store. Successful chargebacks result in the customer receiving back the value of their transaction, costing you the value of your sale, plus handling fees.

As a business accepting cards, it is important for you to know how chargebacks occur, how you can defend them - and more importantly, what to do to help avoid them.

In this short on-demand webinar, Conor McKevitt breaks down chargebacks. View by registering below.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

18 mins

This is a FREE webinar. Don't miss out!

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Overview

When does taking a card become more than just a payment? With Main Street Insights, the card payments you take on an AIBMS terminal are turned into insights about your store, your customers and even your competitors.

Imagine knowing which age group spends the most in your store. Imagine being able to map where your customers live. How about seeing how your average sale compares with nearby businesses like you?

In this short on-demand webinar, host Conor McKevitt will show you how to access all this - and more. Register now.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

26 September 2024  •  4:00pm30 October 2024  •  4:00pm20 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Did you know that there’s an app available on your Clover device that is designed to enhance and simplify the process of offering table service to your customers?

Clover Dining is an all in one table ordering and payment system that is built to transform customer service - at the bar, at the table, and for takeaway.

On this webinar Conor McKevitt discusses everything Clover Dining can do for you. See for yourself how Clover Dining makes everything from table mapping, taking orders and splitting bills is made easier.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

19 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

Did you know that there’s an app available on your Clover device that is designed to enhance and simplify the process of offering table service to your customers?

Clover Dining is an all in one table ordering and payment system that is built to transform customer service - at the bar, at the table, and for takeaway.

On this webinar Conor McKevitt discusses everything Clover Dining can do for you. See for yourself how Clover Dining makes everything from table mapping, taking orders and splitting bills is made easier.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

30 September 2024  •  4:00pm6 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, Paul Ryan

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Does your till speak to your card machine? Or do your staff first have to ring up a sale on your ePOS, and then re-enter the sale amount on a standalone card machine?

An increasing number of SMEs are availing of ePOS integrations - allowing your card terminal speak to your till and enabling faster check-out, no mistakes and simple reconciliation.

We are joined on this live webinar by Paul Ryan, our integration guru to discuss these benefits and show you how you can avail of an integration to your ePOS.


This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Paul Ryan

23 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

Does your till speak to your card machine? Or do your staff first have to ring up a sale on your ePOS, and then re-enter the sale amount on a standalone card machine?

An increasing number of SMEs are availing of ePOS integrations - allowing your card terminal speak to your till and enabling faster check-out, no mistakes and simple reconciliation.

We are joined on this on-demand webinar by Paul Ryan, our integration guru to discuss these benefits and show you how you can avail of an integration to your ePOS.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

21 October 2024  •  4:00pm25 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, Cem Eray

30 mins

This is a FREE webinar. Don't miss out!

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Overview

AIBMS leading payment solution, Clover, manages millions of card payments for thousands of our customers. But Clover is designed to do a lot more for SME customers like you - taking its value to you way beyond payments.

Clover has the biggest app market of any payment device available. You wouldn't use your mobile phone just for calls so why use your Clover device just for payments?

In this 30 minute webinar Conor McKevitt takes a look at the best Clover apps available to you on the Clover App Market with Cem Eray, Clovers training specialist.


This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Cem Eray

25 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

AIBMS leading payment solution, Clover, manages millions of card payments for thousands of our customers. But Clover is designed to do a lot more for SME customers like you - taking its value to you way beyond payments.

Clover has the biggest app market of any payment device available. You wouldn't use your mobile phone just for calls so why use your Clover device just for payments?

In this 30 minute webinar Conor McKevitt takes a look at the best Clover apps available to you on the Clover App Market with Cem Eray, Clovers training specialist.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

23 September 2024  •  4:00pm9 October 2024  •  4:00pm31 October 2024  •  4:00pm21 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, Eoin Christian

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Cash Advance solutions are a new, flexible financing solution that are helping Irish businesses use their card takings to grow.

Whether you need a refurbishment, additional stock, or new equipment - why not explore if a cash advance loan can help you unlock opportunity?

Join Conor McKevitt and guest Eoin Christian from Grid Finance to learn more about Cash Advance.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Eoin Christian

30 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

Cash Advance solutions are a new, flexible financing solution that are helping Irish businesses use their card takings to grow.

Whether you need a refurbishment, additional stock, or new equipment - why not explore if a cash advance loan can help you unlock opportunity?

Join Conor McKevitt and guest Eoin Christian from Grid Finance on this on-demand webinar to learn more about Cash Advance.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

4 November 2024  •  4:00pm26 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

Reserve Details

Overview

At AIBMS, we make card payments easier for you to reconcile with our free online portal, AIBMS Insight. Match transactions to your terminal, and match settlements to your bank account. See breakdown of fees, batches, chargeback events, and download statement PDFs - all from one secure place.

On this webinar we will step you through how AIBMS Insight can help you reconcile your card transactions.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin

22 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

At AIBMS, we make card payments easier for you to reconcile with our free online portal, AIBMS Insight. Match transactions to your terminal, and match settlements to your bank account. See breakdown of fees, batches, chargeback events, and download statement PDFs - all from one secure place.

On this webinar we will step you through how AIBMS Insight can help you reconcile your card transactions.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

2 September 2024  •  4:00pm14 October 2024  •  4:00pm5 November 2024  •  4:00pm27 November 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, John Conroy

30 mins

This is a FREE webinar. Don't miss out!

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Overview

You may have seen emails from AIBMS about 'Data security Compliance' and wondered 'what is this and how does it apply to me?'

Data Security means ensuring any data you use is stored safely. Your customers expect you to be protective of the card details they pay you with, and PCI-DSS is how you can assure - and certify - this protection.

On this 30 minute webinar we breakdown how data security works, what PCI-DSS is and how it works, and how to manage your compliance.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, John Conroy

23 mins

This is a FREE webinar. Don't miss out!

Watch now Details

Overview

You may have seen emails from AIBMS about 'Data security Compliance' and wondered 'what is this and how does it apply to me?'

Data Security means ensuring any data you use is stored safely. Your customers expect you to be protective of the card details they pay you with, and PCI-DSS is how you can assure - and certify - this protection.

On this on-demand webinar we breakdown how data security works, what PCI-DSS is and how it works, and how to manage your compliance.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

15 October 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, Fergal O'Connor, John Clancy

1 hr

This is a FREE webinar. Don't miss out!

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Overview

What will AI mean for Independent Retailers?

In the world of Big Retail everything gets decided using data – AI is now making those decisions faster - and better. For independent retail the challenge is how to use data without the resources Big Retail have.

AIB Merchant Services partnered with Galvia AI and BuyMedia to invite 20 of Irelands top retailers to a series of conversations led by leading retail consultant and podcaster Gordon Newman. In this webinar, we share what these retailers told us about the challenges they face, how data and AI are helping them grow their business, and what KPIs they use to measure success.

This is a FREE webinar. Don't miss out!

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