Webinars

Join, learn, engage

We’re constantly looking to hear from new voices and share skills among our community. That’s why we have loads of interesting webinars on every week. These are on a range of topics that are interesting to our customers. You can join them from anywhere and they are always free.

Find a webinar that you're interested in

On-Demand

Presented by: Conor McKevitt, Michael Concannon

37 mins

This is a FREE webinar. Don't miss out!

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Overview

Have you noticed more customers using phones, smartwatches or digital wallets to pay? Have you seen more retailers offering finance solutions, like Buy Now Pay Later? Have you heard Crypto and Open Banking stories making the news?

Like many SMEs, you may wonder if payment trends like these will impact you in 2023, and if you should be preparing for them.

Don't miss this webinar where Conor McKevitt meets Michael Concannon, Head of Strategy at the Fintech & Payments Association of Ireland, who will share with you his predictions for the year ahead.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

15 March 2024  •  11:00am12 April 2024  •  11:00am10 May 2024  •  11:00am14 June 2024  •  11:00am

Other dates available:

Presented by: Conor McKevitt, Cem Eray

30 mins

This is a FREE webinar. Don't miss out!

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Overview

In addition to the features offered on your Clover device, your online dashboard provides complete management control of your point of sale, accessible to you anywhere on an internet-connected device.

During this webinar, Clover’s training specialist Cem Eray guides you on setting up employees and managing their permissions on your Clover devices, monitoring real-time sales totals, retrieving historical sales data, modifying existing products or adding new ones, and managing your apps and communications.

Take 30 minutes to explore with us how Clover Dashboard can assist you in managing your stores.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Cem Eray

30 mins

This is a FREE webinar. Don't miss out!

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Overview

In addition to the features offered on your Clover device, your online dashboard provides complete management control of your point of sale, accessible to you anywhere on an internet-connected device.

During this webinar, Clover’s training specialist Cem Eray guides you on setting up employees and managing their permissions on your Clover devices, monitoring real-time sales totals, retrieving historical sales data, modifying existing products or adding new ones, and managing your apps and communications.

Watch on-demand and explore with us how Clover Dashboard can assist you in managing your stores.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

22 March 2024  •  11:00am5 April 2024  •  11:00am26 April 2024  •  11:00am7 June 2024  •  11:00am28 June 2024  •  11:00am

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Your AIB Merchant Services monthly statement s an important document for both for card sale reconciliation, and for recording expenses. On this live webinar, your host Conor McKevitt will shows you how your AIB Merchant Services statement is structured.  You will also find out how to reconcile your statement with your terminals and outlets, and understand how fees are calculated. 

Conor will also show you how you can use an online portal - AIBMS Insight - to keep on top of reconciliation throughout the month - to access an archive of e-statements in PDF format, and to save money on your monthly fees.

This short webinar is especially for business owners, bookkeepers and accountants, register now using the link below.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Your AIB Merchant Services monthly statement s an important document for both for card sale reconciliation, and for recording expenses. On this live webinar, your host Conor McKevitt will shows you how your AIB Merchant Services statement is structured.  You will also find out how to reconcile your statement with your terminals and outlets, and understand how fees are calculated. 

Conor will also show you how you can use an online portal - AIBMS Insight - to keep on top of reconciliation throughout the month - to access an archive of e-statements in PDF format, and to save money on your monthly fees.

This on-demand webinar is especially for business owners, bookkeepers and accountants, watch now using the link below.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

15 April 2024  •  4:00pm1 May 2024  •  4:00pm28 May 2024  •  4:00pm17 June 2024  •  4:00pm

Other dates available:

Presented by: Jennifer Goggin

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Mastercard Instalments is a new way for your customers to spread out in-store payments into multiple instalments. With one quick step you can enable your Clover devices to offer it – making you ready to reap the benefits with zero stress.

There’s no paperwork or extra admin for you and no delay to receiving payment.

On this webinar your host Jennifer Goggin you will show you just how easy it is to offer MasterCard Instalments, the simple way it is offered to your customer, and the marketing and merchandising available to you.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin

16 mins

This is a FREE webinar. Don't miss out!

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Overview

Mastercard Instalments is a new way for your customers to spread out in-store payments into multiple instalments. With one quick step you can enable your Clover devices to offer it – making you ready to reap the benefits with zero stress.

There’s no paperwork or extra admin for you and no delay to receiving payment.

On this on-demand webinar your host Jennifer Goggin you will show you just how easy it is to offer MasterCard Instalments, the simple way it is offered to your customer, and the marketing and merchandising available to you.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Owen Ball

22 mins

This is a FREE webinar. Don't miss out!

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Overview

Ever think there must be an easier, better and smarter way to serve your customers?

Clover Dining is the new all in one table ordering and payment system from AIB Merchant Services that is built to transform customer service - at the bar, at the table, and for takeaway.

On this on-demand webinar Conor McKevitt welcomes our National Clover Sales Manager Owen Ball to discuss everything Clover Dining can do for you. See for yourself how Clover Dining makes everything from table mapping, taking orders and splitting bills is made easier.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

4 April 2024  •  4:00pm29 April 2024  •  4:00pm23 May 2024  •  4:00pm13 June 2024  •  4:00pm

Other dates available:

Presented by: Jennifer Goggin, Cem Eray

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Every day thousands of AIBMS customers rely on Clover Flex - our best selling terminal - to accept debit and credit card payments, quickly, easily and without fuss.

But Clover Flex is built to do even more, and on this webinar we delve into what else Clover Flex can do for you. Can we help you with employees, inventory, or taking payments on the go? Are there apps that can help you do more?

Register now to join Jennifer Goggin, your host, and training specialist Cem Eray to learn more about Clover Flex.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin, Cem Eray

25 mins

This is a FREE webinar. Don't miss out!

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Overview

Every day thousands of AIBMS customers rely on Clover Flex - our best selling terminal - to accept debit and credit card payments, quickly, easily and without fuss.

But Clover Flex is built to do even more, and on this webinar we delve into what else Clover Flex can do for you. Can we help you with employees, inventory, or taking payments on the go? Are there apps that can help you do more?

Join this on-demand webinar with Jennifer Goggin, your host, and training specialist Cem Eray to learn more about Clover Flex.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin, Dylan Byrne

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Tourists visiting your store from Britain and other non-EU locations can avail of an incredible incentive – by getting a tax rebate on the purchase of qualifying items during their stay. 

We've partnered with Innova Tax Free to simplify the entire process for you, your staff, and your valued customers. Using a free Clover app, your Clover terminal becomes a powerful tool. It detects non-EU credit and debit cards, calculates the rebate value, and even prints a claim form for your customers. You'll be amazed at how quick and easy it is.

Don't miss this on-demand webinar to learn more from our guest, Dylan Byrne of Innova TaxFree. Learn about the how the Tax Free scheme works, what you can offer your customers and the potential commission you can earn too. Plus, you'll get to watch a video demonstration of the process on a Clover device.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

16 May 2024  •  4:00pm10 June 2024  •  4:00pm27 June 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Did you know that every Clover device is capable of being a full ePOS till system?

Handle cash, print receipts, line item sales, manage inventory, control employees, get VAT totals. Add extras like loyalty schemes, gift cards, accounts integration and more. With Clover, everything is in synch with the cloud, allowing you have multiple devices that all work together.

On this webinar, we share details of the Clover range of equipment and how Clover operates as a full ePOS solution.


This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

22 mins

This is a FREE webinar. Don't miss out!

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Overview

Did you know that every Clover device is capable of being a full ePOS till system?

Handle cash, print receipts, line item sales, manage inventory, control employees, get VAT totals. Add extras like loyalty schemes, gift cards, accounts integration and more. With Clover, everything is in synch with the cloud, allowing you have multiple devices that all work together.

On this on-demand webinar, we share details of the Clover range of equipment and how Clover operates as a full ePOS solution.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin, Niamh Davenport

56 mins

This is a FREE webinar. Don't miss out!

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Overview

Are you worried about falling victim to financial fraud?  Unfortunately, retail SME businesses remain prime targets for fraudsters seeking to obtain sensitive information, goods, and funds.

We're thrilled to have Niamh Davenport, Head of Financial Crime at the Banking and Payments Federation Ireland and the FraudSMART.ie website, lead our discussion.  On this on-demand webinar Niamh provides you with the latest insights on trends, tactics, and techniques currently prevalent in Ireland, and offer practical advice on how to avoid them.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

21 March 2024  •  4:00pm19 June 2024  •  4:00pm

Other dates available:

Presented by: Jennifer Goggin, Mícheál Ó Gruagáin

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Authipay is the leading payment gateway from AIB Merchant Services. Let us show you how Authipay can securely handle e-commerce for you.

On this webinar we are joined by Mícheál Ó Gruagáin, head of e-commerce at AIB Merchant Services.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin, Mícheál Ó Gruagáin

25 mins

This is a FREE webinar. Don't miss out!

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Overview

Authipay is the leading payment gateway from AIB Merchant Services. Let us show you how Authipay can securely handle e-commerce for you.

On this on-demand webinar we are joined by Mícheál Ó Gruagáin, head of e-commerce at AIB Merchant Services.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin with Breda Fahy, Breda Fahy

21 mins

This is a FREE webinar. Don't miss out!

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Overview

Tourism is back, and with card spend growing, we want to show you how your card machine can offer more to customers from overseas.

AIBMS card terminals can instantly identify overseas credit & debit cards and convert your sale amount into the customer's currency. All without any impact to your end of day settlement, or any currency exchange risk to you.

By offering a currency choice to customers, you offer assurance and clarity before they pay. Join our Global Choice expert Breda Fahy and webinar host Jennifer Goggin on this on-demand webinar to learn more.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

21 mins

This is a FREE webinar. Don't miss out!

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Overview

Gift cards can do great things for your business - find customers, improve cash flow and grow customer loyalty.

AIBMS Gift cards do even more. Easy to sell and redeem on any Clover device, and using Loylaps platform, they are also easy to keep track of, protecting you from misuse and fraud. Appearance matters too - gift cards come custom designed just for your store.

On this on-demand webinar, Conor McKevitt will show how AIBMS gift cards work, how to get set up, and why they will be loved by your customers, by you, and your accountant.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

3 April 2024  •  4:00pm25 April 2024  •  4:00pm15 May 2024  •  4:00pm18 June 2024  •  4:00pm

Other dates available:

Presented by: Jennifer Goggin

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Could you be a victim of cyber crime? While nobody is completely safe, you can reduce the chances of a successful fraud by being vigilant and aware of the risks.

On this webinar, AIB Merchant Services share with you best practice tips to protect you from card fraud.


This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin

23 mins

This is a FREE webinar. Don't miss out!

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Overview

Could you be a victim of cyber crime? While nobody is completely safe, you can reduce the chances of a successful fraud by being vigilant and aware of the risks.

On this webinar, AIB Merchant Services share with you best practice tips to protect you from card fraud.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

20 March 2024  •  4:00pm10 April 2024  •  4:00pm8 May 2024  •  4:00pm30 May 2024  •  4:00pm24 June 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Chargebacks happen when a customer contacts their bank and disputes a card transaction with your store. Successful chargebacks result in the customer receiving back the value of their transaction, costing you the value of your sale, plus handling fees.

As a business accepting cards, it is important for you to know how chargebacks occur, how you can defend them - and more importantly, what to do to help avoid them.

In this short webinar, Conor McKevitt breaks down chargebacks. Register here to find out more.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

15 mins

This is a FREE webinar. Don't miss out!

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Overview

Chargebacks happen when a customer contacts their bank and disputes a card transaction with your store. Successful chargebacks result in the customer receiving back the value of their transaction, costing you the value of your sale, plus handling fees.

As a business accepting cards, it is important for you to know how chargebacks occur, how you can defend them - and more importantly, what to do to help avoid them.

In this short on-demand webinar, Conor McKevitt breaks down chargebacks. View by registering below.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

18 mins

This is a FREE webinar. Don't miss out!

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Overview

When does taking a card become more than just a payment? With Main Street Insights, the card payments you take on an AIBMS terminal are turned into insights about your store, your customers and even your competitors.

Imagine knowing which age group spends the most in your store. Imagine being able to map where your customers live. How about seeing how your average sale compares with nearby businesses like you?

In this short on-demand webinar, host Conor McKevitt will show you how to access all this - and more. Register now.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Patrick Garry

31 mins

This is a FREE webinar. Don't miss out!

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Overview

Do you view customer loyalty as a cost of doing business? Can you say there is a return on investment? The answer to questions reveal how well customer loyalty is working for you.

Customer loyalty done properly is a very effective use of marketing budget, rewarding and growing profitable customers, with benefits outweighing any costs. But to do customer loyalty properly you need customer profiles, digital technology, and a way to communicate with your customer base.

On this on-demand webinar, Conor McKevitt and Patrick Garry (CEO of LoyLap) look at the five common mistakes SME make when they establish a customer loyalty scheme.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

25 March 2024  •  4:00pm24 April 2024  •  4:00pm14 May 2024  •  4:00pm4 June 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, Paul Ryan

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Does your till speak to your card machine? Or do your staff first have to ring up a sale on your ePOS, and then re-enter the sale amount on a standalone card machine?

An increasing number of SMEs are availing of ePOS integrations - allowing your card terminal speak to your till and enabling faster check-out, no mistakes and simple reconciliation.

We are joined on this live webinar by Paul Ryan, our integration guru to discuss these benefits and show you how you can avail of an integration to your ePOS.


This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Paul Ryan

23 mins

This is a FREE webinar. Don't miss out!

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Overview

Does your till speak to your card machine? Or do your staff first have to ring up a sale on your ePOS, and then re-enter the sale amount on a standalone card machine?

An increasing number of SMEs are availing of ePOS integrations - allowing your card terminal speak to your till and enabling faster check-out, no mistakes and simple reconciliation.

We are joined on this on-demand webinar by Paul Ryan, our integration guru to discuss these benefits and show you how you can avail of an integration to your ePOS.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

11 March 2024  •  4:00pm8 April 2024  •  4:00pm30 April 2024  •  4:00pm20 May 2024  •  4:00pm11 June 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt, Cem Eray

30 mins

This is a FREE webinar. Don't miss out!

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Overview

AIBMS leading payment solution, Clover, manages millions of card payments for thousands of our customers. But Clover is designed to do a lot more for SME customers like you - taking its value to you way beyond payments.

Clover has the biggest app market of any payment device available. You wouldn't use your mobile phone just for calls so why use your Clover device just for payments?

In this 30 minute webinar Conor McKevitt takes a look at the best Clover apps available to you on the Clover App Market with Cem Eray, Clovers training specialist.


This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt, Cem Eray

25 mins

This is a FREE webinar. Don't miss out!

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Overview

AIBMS leading payment solution, Clover, manages millions of card payments for thousands of our customers. But Clover is designed to do a lot more for SME customers like you - taking its value to you way beyond payments.

Clover has the biggest app market of any payment device available. You wouldn't use your mobile phone just for calls so why use your Clover device just for payments?

In this 30 minute webinar Conor McKevitt takes a look at the best Clover apps available to you on the Clover App Market with Cem Eray, Clovers training specialist.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

19 March 2024  •  4:00pm17 April 2024  •  4:00pm9 May 2024  •  4:00pm6 June 2024  •  4:00pm

Other dates available:

Presented by: Jennifer Goggin

30 mins

This is a FREE webinar. Don't miss out!

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Overview

At AIBMS, we make card payments easier for you to reconcile with our free online portal, AIBMS Insight. Match transactions to your terminal, and match settlements to your bank account. See breakdown of fees, batches, chargeback events, and download statement PDFs - all from one secure place.

On this webinar we will step you through how AIBMS Insight can help you reconcile your card transactions.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Jennifer Goggin

22 mins

This is a FREE webinar. Don't miss out!

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Overview

At AIBMS, we make card payments easier for you to reconcile with our free online portal, AIBMS Insight. Match transactions to your terminal, and match settlements to your bank account. See breakdown of fees, batches, chargeback events, and download statement PDFs - all from one secure place.

On this webinar we will step you through how AIBMS Insight can help you reconcile your card transactions.

This is a FREE webinar. Don't miss out!

Watch now Details

Upcoming Live

Next Live Webinar

17 May 2024  •  11:00am21 June 2024  •  11:00am

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

Main Street Insights, the free insights portal from AIB Merchant Service gives you detailed data on characteristics such as the age, gender, and location of your customers, plus spending habits and trends - and this data can make social media marketing work harder for you.

Conor McKevitt will be joined on this webinar by Patricia Greene, a social media consultant, to demonstrate how to Main Street Insights can help you create highly targeted social media campaigns.  Let us guide you on how to use this free data platform to your advantage before you spend another euro on boosting your next campaign.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

26 mins

This is a FREE webinar. Don't miss out!

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Overview

Main Street Insights, the free insights portal from AIB Merchant Service gives you detailed data on characteristics such as the age, gender, and location of your customers, plus spending habits and trends - and this data can make social media marketing work harder for you.

Conor McKevitt will be joined on this on-demand webinar by a social media consultant, to demonstrate how to Main Street Insights can help you create highly targeted social media campaigns.  Let us guide you on how to use this free data platform to your advantage before you spend another euro on boosting your next campaign.

This is a FREE webinar. Don't miss out!

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Upcoming Live

Next Live Webinar

26 March 2024  •  4:00pm23 April 2024  •  4:00pm13 May 2024  •  4:00pm5 June 2024  •  4:00pm26 June 2024  •  4:00pm

Other dates available:

Presented by: Conor McKevitt

30 mins

This is a FREE webinar. Don't miss out!

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Overview

You may have seen emails from AIBMS about 'Data security Compliance' and wondered 'what is this and how does it apply to me?'

Data Security means ensuring any data you use is stored safely. Your customers expect you to be protective of the card details they pay you with, and PCI-DSS is how you can assure - and certify - this protection.

On this 30 minute webinar we breakdown how data security works, what PCI-DSS is and how it works, and how to manage your compliance.

This is a FREE webinar. Don't miss out!

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On-Demand

Presented by: Conor McKevitt

23 mins

This is a FREE webinar. Don't miss out!

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Overview

You may have seen emails from AIBMS about 'Data security Compliance' and wondered 'what is this and how does it apply to me?'

Data Security means ensuring any data you use is stored safely. Your customers expect you to be protective of the card details they pay you with, and PCI-DSS is how you can assure - and certify - this protection.

On this on-demand webinar we breakdown how data security works, what PCI-DSS is and how it works, and how to manage your compliance.

This is a FREE webinar. Don't miss out!

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No webinars found.