Choose the terminal type relevant to you

If your terminal displays MAC KEY ERROR, proceed as follows:

  1. Press MENU and when the transaction menu appears, press MENU again.
  2. Scroll to SELECT FUNCTION and press Enter.
  3. Key in 32 and press Enter
  4. If prompted, swipe the Supervisor card.
  5. When the prompt EFT RESET MACKEY? appears, press Enter.
  6. Select the merchant service provider you require
  7. Press MENU and when the transaction menu appears, press MENU again.
  8. Scroll to SELECT FUNCTION and press Enter.
  9. Key in 75 and press Enter
  10. If prompted, swipe the Supervisor card.
  11. The terminal should print out a receipt stating logon successful or state acquires that are enabled to take transactions.
  1. Select Supervisor
  2. Enter PASSWORD when prompt, key in 999 999 unless changes and Enter.
  3. Select Reset mac option.
  4. Cancel back to the home screen
  5. Select LOG:

VX680 – This will show as log on the far right hand corner of the screen.

All other VeriFone models this will be the far right hand side button below the terminal screen.

A receipt will print off and the terminal should say logon SUCCESS.

If your terminal displays MAC KEY ERROR, proceed as follows:

  1. At the main sale screen, press the blue function button.
  2. Key in 76 and press Enter.
  3. At PASSWORD prompt, key in 0000 and press Enter.
  4. Swipe the Supervisor card. The screen will display hosts AIB or AIB and AMEX.
  5. Press the button next to AIB. The screen will display RESET MAC KEY, ARE YOU SURE?
  6. Press Enter.